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| Q: |
How do I file a complaint? |
| A: |
The Division of Finance and Corporate Securities (DFCS) investigates complaints involving these organizations. To file a complaint online or download a Microsoft Word Version of the form, click here. Submit written complaints to the division.
Written complaints should contain a brief but accurate explanation of the problem and advise us of your desired result. Any documentation to support the complaint will help the division to more quickly resolve the complaint. Do not send original documents, send copies. Complaints usually take 2 - 4 weeks to resolve.
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| Q: |
I don't speak English, can I still get an application and help with translation? |
| A: |
Yes, call (503) 378-4140. The receptionist will connect you with an examiner who will be able to assist you with completion of the application.
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| Q: |
Where can I find a list of businesses licensed to do money transmission for Oregon consumers? |
| A: |
Visit the licensed money transmitters search page. The page features searches by name, profession, or license number; by location; or offers a download function for obtaining the entire list of licensed money transmitters.
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| Q: |
What does money transmission mean? |
| A: |
The sale or issuance of payment instruments or engaging in the business of receiving money for transmission or transmitting money within the United States or to locations abroad by any and all means, including but not limited to payment instrument, wire, facsimile or electronic transfer.
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| Q: |
Where can I find a license application? |
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Visit the application form for money transmitters (MS Word or 3260.pdf) and everything you need to apply for a money transmitters license is available.
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| Q: |
Where can I get more information? |
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The Division of Finance and Corporate Securities has been designated as the regulator of these licensed organizations operating in Oregon. You can get more information by calling (503) 378-4140.
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| Q: |
Who is authorized to transmit money for Oregon consumers and businesses? |
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Only those persons who are licensed by the Department of Consumer and Business Services, Division of Finance and Corporate Securities, and their authorized agents. A list of licensed money transmitters can be found at money transmitters.
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